Green Energy UK: Are they the right supplier for you?
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Green Energy UK, or GEUK, is one of the most environmentally conscious energy suppliers in the UK. Since being founded in 2001, their goal has been to pioneer green and sustainable energy in the UK and to win over clients with quality customer service. Now, Green Energy UK is one of the few suppliers in their market to offer 100% renewable electricity and the only energy supplier to offer 100% green gas, meaning that rather than fossil fuels their gas is sourced from animal and plant waste. This also means that Green Energy UK has no need to provide a carbon offset on their gas because its 100% green!
Last update: November 2022
Green Energy UK currently operates in England, Wales and Scotland, selling 100% Ofgem certified green and renewable energy. They are a strong contender year after year for being one of the most environmentally friendly energy suppliers in the UK. At the moment they provide their customers with either dual fuel energy or solo electricity, but they do not offer solo gas tariffs to any of their customers.
Based out of Ware, Hertfordshire since 2001, after two decades GEUK has accumulated around 1,000,000 customers and continues to pioneer new ways to provide sustainable energy and quality services to their customers. GEUK may be the right energy supplier for you, but before you make that decision to switch, we suggest continue reading to find out more about them and their services.
We Consider Green Energy UK A Moderately Stable Supplier
As you may have heard on the news, the UK energy market is currently under an immense amount of stress putting several energy suppliers out of business. We have designated Green Energy UK as a moderate risk supplier right now, which means that they could face trouble if the UK energy crisis worsens much further. To learn more about this and stay updated you can read our page on the UK energy crisis.
| Founded | 2001 |
| Client Email | hello@geuk.com |
| Client Number | 01920 486156 |
| Log in | Log into your Green Energy UK account here |
| Number of clients | 1,000,000 |
| Postal Address | Green Energy (UK) plc, Black Swan House, 23 Baldock Street, Ware, Herts, SG129DH |
What Tariffs do Green Energy UK offer?
Below you can find the cost information associated with these tariffs.
| Plan name | Tariff type | Is the tariff live? | Average electricity annual cost (£/year) | Average gas annual cost (£/year) | Average total annual cost (£/year) | Exit fees (£/fuel) | Green Tariff** |
|---|---|---|---|---|---|---|---|
| / | Fixed - 24 months | ❌ | £ 1335.797* | £ 1524.360* | £ 2,860.157* | £ 0.000 | ✖️ |
| / | Green - Fixed 24 | ❌ | £ 1335.797* | £ 1524.360* | £ 2,860.157* | £ 30.000 | ✔️ |
* Prices vary from one city to another, so we display national averages
* Based on 2,900.00 kWh of ⚡ and 12,000.00 kWh of 🔥 per year on average
** A Green tariff means the supplier injects in the grid the same amount of renewable energy that is consumed.
Including 5% of VAT.
Green Energy UK Fixed Rate Tariffs
Green Energy UK only offers fixed rates.In this section we have an overview of the fixed tariffs and their prices.
The pricing on these tariffs can be seen here:
| Plan name | Tariff type | Type of fuel | Is the tariff live? | Standing charge (p/day) | Unit rate cost (p/kWh) | Average total annual cost (£/year) | Exit cost (£/fuel) | Green Tariff** |
|---|---|---|---|---|---|---|---|---|
| / | Fixed - 24 months | Electricity | ❌ | 45.590 p* | 40.320 p* | £ 1335.797* | £ 0.000 | ✖️ |
| / | Green - Fixed 24 | Electricity | ❌ | 45.590 p* | 40.320 p* | £ 1335.797* | £ 30.000 | ✔️ |
| / | Fixed - 24 months | Gas | ❌ | 31.310 p* | 11.750 p* | £ 1524.360* | £ 0.000 | ✖️ |
| / | Green - Fixed 24 | Gas | ❌ | 31.310 p* | 11.750 p* | £ 1524.360* | £ 0.000 | ✖️ |
* Prices vary from one city to another, so we display national averages
* Based on 2,900.00 kWh of ⚡ and 12,000.00 kWh of 🔥 per year on average
** A Green tariff means the supplier injects in the grid the same amount of renewable energy that is consumed.
Including 5% of VAT.
Green Energy UK Economy 7 Tariffs
Green Energy UK does allow customers with an economy 7 meter to get a fixed tariff at the company as well. We have an overview of the costs for these tariffs in the table below.
As mentioned previously, these tariffs have two separate unit rates, one for peak hours of consumption and another for off-peak.
Pricing on these tariffs can be seen here:
| Plan name | Tariff type | Type of fuel | Is the tariff live? | Standing charge (p/day) | Day Rate (p/kWh)* | Night Rate (p/kWh)p* | Average total annual cost (£/year) | Exit cost (£/fuel) | Green Tariff** |
|---|---|---|---|---|---|---|---|---|---|
| / | Economy 7 - Fixed 24 months | Economy 7 | ❌ | 45.590 p* | 40.320 p* | 15.300 p* | £ 1031.054* | £ 0.000 | ✖️ |
| / | Economy 7 - Green fixed 24 | Economy 7 | ❌ | 45.590 p* | 40.320 p* | 15.750 p* | £ 1036.535* | £ $UK_NRJ_GEUK_E7_G24_exitf$ | ✔️ |
* Prices vary from one city to another, so we display national averages
* Based on 2,900.00 kWh of ⚡ and 12,000.00 kWh of 🔥 per year on average
* Assuming the average Economy 7 tariff user consumes around 58% of his energy on peak and 42% off peak.
** A Green tariff means the supplier injects in the grid the same amount of renewable energy that is consumed.
How sustainable is Green Energy UK?
Green Energy UK, as mentioned earlier, has been considered one of the most environmentally friendly energy suppliers in the UK for around two decades at this point. With sustainability becoming a very marketable attribute among suppliers in the UK energy sector, how can we be sure that Green Energy UK is as environmentally friendly as they claim to be?
Sustainability Certifications
Green Energy UK is the recipient of several awards and has even been certified by Ofgem, the governing body of the UK energy industry, to provide 100% renewable energy. Additional certifications that GEUK possesses are a REGO (Renewable Energy Guarantees Origin) for their electricity supplied to customers, and an RGGO (Renewable Gas Guarantees of Origin) for all of their gas supplied to customers. These additional certificates allow customers to track the energy that they are using back to its source if they choose to do so and identify the source of renewable energy.
However, as green energy demand grows so must its production, which has the potential to encroach on wildlife and even destroy habitats, for instance, wind farms being developed in marine and in the country can have major impacts on local ecosystems that are often overlooked. Acknowledging this, Green Energy UK produced a new tariff called EKO Energy, which has been independently certified to only source power that has been generated in locations that protect bird & marine migrations, as well as wildlife habitats.
What is GEUK's Energy Fuel Mix?
All of the energy that GEUK supplies to its customers is 100% renewable and clean, making them completely green. Their energy fuel mix breaks down as following:
- Coal - 0%
- Natural Gas - 0%
- Nuclear - 0%
- Renewables - 100%
- Other - 0%
All of their electricity is sourced through wind, solar, biomass, and hydropower, while all of their gas is supplied through anaerobic digestion, aka animal waste.
In addition to the above information, GEUK also published their net environmental impact:
- Carbon Dioxide Emissions - 0.00g per kWh
- High Level Radioactive Waste - 0.00000g per kWh
Does Green Energy UK have good reviews?
Yes! Overall, Green Energy UK has solid reviews online from passionate supporters of their vision, mission and goals. Currently, there are just around 1,000 reviews for GEUK on Trustpilot and their average score is near perfect.
GEUK's 982 total customer reviews break down as following:
- 708 (72%) - Excellent
- 150 (15%) - Great
- 47 (5%) - Average
- 28 (3%) - Poor
- 49 (5%) - Bad
Is GEUK any good?
Despite the energy market in the UK being hyper-competitive in the early 2000s before any meaningful regulation was put in place, Green Energy UK, or GEUK, emerged as a strong contender in the industry. Their vision for sustainable energy was something that was clearly resonating with many consumers, which has helped GEUK to remain competitive even today despite facing off with competitors like the UK's "Big 6" energy UK.
Even though we will take a deeper look at the customer reviews of GEUK later on in this article, the general consensus is quite positive. On Trustpilot, GUK sits at 4.5/5 stars based on nearly 1,000 reviews, putting them in the excellent category above a number of notable competitors.
A majority of the positive reviews made about Green Energy UK revolved around the same topics: their commitment towards sustainability, quality customer service, and their quick reactions to customer complaints.
The general consensus is that Green Energy UK holds true on their first goals from 2001, to provide the greenest energy possible and excellent customer service.
Is GEUK bad?
The few bad reviews that Green Energy UK does have were clearly written by customers that were sincerely agitated. Their reasons for frustration ranged quite a bit, but overall it seemed like the most common issue was incorrect billing/quotes. Several customers alleged that they were receiving a higher bill each month than they were quoted beforehand, claiming that GEUK was overcharging and taking advantage of them.
While overall the majority of the reviews are positive, there are still energy consumers that have had very negative experiences with this provider, which may be something to carefully consider before you switch suppliers.
Think Green Energy UK could be the supplier for you? Let us manage your switch!
If you think you’d like to be a part of GEUK's mission to protect the environment, or if you want to find a provider that offers quality customer service, get in touch with us today!
Not only can we verify that they’re the best supplier to meet your needs (and suggest other potential suppliers), we can manage your switch from end-to-end. So you can enjoy cheaper, greener energy hassle-free!
Call us today on 0330 818 6223. We’re available from 8.30 am to 5.30 pm.
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FAQ
Is Green Energy UK cheap?
Green Energy UK is a premier energy provider in the UK, meaning that their services and products are considered very high quality. As a result, their prices may reflect that and be more expensive than some of the bargain oriented energy suppliers.
However, because of their TIDE tariff's structure, customers have a little extra control of their energy consumption and as a result may actually save on energy costs.
Who owns Green Energy UK?
Green Energy UK is owned by Doug Stewart, who also has served as their CEO since they were founded in 2021. However, in the past Green Energy UK did offer free shares to their customers , many of which remain shareholders to this day and are welcomed to attend GEUK's annual general meeting.
How do I contact Green Energy UK?
You can contact Green Energy UK as follows
- Phone -
- Email -
- Post - Green Energy (UK) plc, Black Swan House, 23 Baldock Street, Ware, Herts, SG12 9DH
Is there a Green Energy UK app?
No, at this time Green Energy UK does not have an app. It is also unclear whether or not they plans to develop one any time soon.
Updated on 29 Jan, 2024
Alexander Striano
Consumer Energy Expert
Alex joined the papernest team as a SEO Project Manager Assistant for Broadband Plans. He has developed a real expertise on connectivity topics and works on delivering the best possible content to help you navigate your broadband in and outside your home.
Alex joined the papernest team as a SEO Project Manager Assistant for Broadband Plans. He has developed a real expertise on connectivity topics and works on delivering the best possible content to help you navigate your broadband in and outside your home.
