Scottish Power in Stoke-on-Trent: Tariffs & contact details
Discover more about Scottish Power
Information ๐จโ๐ป | Contact โญ๏ธ |
Scottish Power contact number | 0 345 270 0700 |
Scottish Power live chat | Live Chat |
Scottish Power email | contactus@scottishpower.com |
Interested in other offers from different providers?
We help you find the best energy supplier in Stoke-on-Trent. To find out more about the largest suppliers in the country visit our dedicated pages: Be a client of Scottish Power Stoke-on-Trent and enjoy all of the advantages of the supplier's plans!
How do I power up my new home in Stoke-on-Trent?
Are you new to Stoke-on-Trent? If you are, welcome home! Moving house and a new town can be a huge point of change in your life. So, because of that, we want to let you in on a bit of information about where you're moving to. You never know, this information might even make you feel more at home.
Set up Scottish Power as your new supplier in Stoke-on-Trent
When moving to any city, such as Stoke-on-Trent, it can be difficult to get your head around all the things that have to be done. But, no need to worry, we have all the information you need.
Like with any big move, there are some steps that you need to complete before leaving your old home. For that reason, we have prepared a moving house checklist so that you won't leave anything behind. So, let's begin:
- ๐จ The most important thing to do before moving house is to take a meter reading so that you are not paying for energy that you haven't used.
- โฝ๏ธ After you have found your meter reading, it's time to sort out your Meter Point Reference Number (MPRN).
- ๐ฐ Once your MPRN is sorted, then you are clear to move without having to worry about paying for energy that you didn't use.
How do I manage an energy transfer in Stoke-on-Trent?
In most cases, you can keep the same supplier when moving house, if you so wish. On our website, we offer a guide on how to manage an energy transfer. However, in this section, we will explain a few factors that can affect whether you will be able to keep your supplier or not. Such factors include:
- ๐ฐ If your new property has a prepayment meter or not
- ๐ If you have moved far away from your original residence
- ๐ก Whether your new property uses gas, electricity, or dual fuel
- ๐ก Whether you have upgraded/downgraded the size of your home.
- ๐จโ๐ป The estimated energy consumption in your new home
All these factors affect the tariffs that will be available to you in your new home. When you move, especially if Stoke-on-Trent is far away from your original location, then it is possible that your tariff will be much more expensive than it previously was.
So, if your bill goes up in cost, we highly recommend that you switch energy suppliers and look at the best deal for your area.
Who to contact before you move in Stoke-on-Trent?
On our website, we offer a comprehensive moving house checklist.
However, in this section, we will cover the basics for you. We will discuss who is important to notice that you are moving house.
Here are some of the organisations that you should keep in mind:
- ๐ฉโโ๏ธ Government/local bodies: Once you move in, you'll need to update your address with the DVLA.
- ๐ฆ Banks and financial institutions: Make sure that you update your address on your debit and credit cards.
- ๐จโ๐ผ Insurance providers: To keep your cards from becoming invalid, make sure to update your address on your insurance cards.
Who distributes Stoke-on-Trent's energy?
How should I contact Stoke-on-Trent energy distributors?
You can call your local Staffordshire electricity DNO (Distribution Network Operator) or gas distributor in case of emergency, power cuts or issues regarding their grid connection.
One connects the energy production sites to your region and the other one brings it to your home. And, let's be honest: The UK energy market wouldn't run as it does without them.
If you would like to contact your DNO, their number is:
๐ง Company name | ๐ฃ Company number |
Western Power Distribution General Number | 0800 096 3080 |
Western Power Distribution Emergency Number | 0800 6783 105 |
Wales & West Utilities Number | 0800 912 29 99 |
Wales & West Utilities Emergency Number | 0800 111 999 |
Who is Stoke-on-Trent's gas distributor?
In Stoke-on-Trent your gas distributor is Wales & West Utilities.
Gas doesn't just appear out of thin air, instead, it is provided by a complex network of gas distribution. There are 8 gas distribution networks which are managed by 4 different gas distribution companies. Each company manages a different region. Customers do not usually have to get in touch with their gas distribution company, since suppliers are usually the point of contact.
Who distributes Stoke-on-Trent electricity?
In Stoke-on-Trent your electricity distributor is Western Power Distribution.
Distribution network operators are regional, so different parts of the UK have different operators. That being said, we believe that Stoke-on-Trent inhabitants should have all the information and contact details about their DNO available to them.
What to do if you experience a power cut in Stoke-on-Trent?
The first thing to do in a power cut is to not panic. It is only a matter of time until the power is turned back on. After-all, a candlelight card game with friends or family might be fun once in a while. If you are wondering what you should do in a power cut, we offer a complete guide in our article here: What to do in a power cut.
However, for the purposes of this section, we will explain the basics of what not to do when the power is out:
- ๐ Don't open the fridge. Frozen and refrigerated food can defrost to dangerous temperatures. So, it is best to keep the meat on ice and maintain a cool temperature in the fridge, if possible.
- ๐ฝ Donโt flush the toilet or take a shower. Believe it or not, your plumbing uses electricity and can easily get backed up if used during a power outage.
How to contact Scottish Power in Stoke-on-Trent?
Scottish Power is easy to contact in Staffordshire. All you have to do is their chat function on their phone application or reach out to them on their customer support page.
If you would like to give them a call, their number is:
๐ง Type of Enquiry | ๐ฃ Number to contact |
General Enquiry | 0800 027 0072 Open from 8 am to 8 pm during the week, 8 am to 6 pm on Saturday, 10 am to 4 pm on Sunday. |
General Enquiry Email | contactus@scottishpower.com |
Boiler Care Customer Service | 0800 001 5214 Monday to Friday 8 am-8 pm; Saturday 8 am-5 pm |
Boiler Care Emergency Number | 0800 111 4686 Open 24 hours a week |
New Customer Number | 0800 027 0072 Monday to Friday: 8 am-8 pm; Saturdays 8:40 am-4 pm |
Switching to Scottish Power as a small business | 0800 22 44 00 Monday to Thursday 9 am-5:30 pm; Fridays 9 am-5 pm |
Small business customer service | 0800 040 7002 Monday to Thursday 9 am-5:30 pm; Fridays 9 am-5 pm |
Switching to Scottish Power as commercial business | 0800 22 44 00 Monday to Thursday 9 am-5:30 pm; Fridays 9 am-5 pm |
Commercial business customer service | 0800 074 0052 Monday to Friday 9 am-4 pm |
How do I contact water services in Stoke-on-Trent?
You can contact the water services near you with the following contacts:
๐คจ Name | ๐ก Address | ๐ฃ Contact |
Severn Trent Water | Severn Trent Water, Severn Trent Centre, 2 St Johns Street, Coventry CV1 2LZ | Phone: +44(0)24 7771 5000 / Website: https://www.stwater.co.uk/ |
How are Scottish Power's tariffs and rates in Stoke-on-Trent?
One of the benefits of switching to a large supplier like Scottish Power is that they offer extra services such as boiler cover insurance. In Scottish Power's case, you can combine any tariff with a quality boiler cover and make savings on your electricity and gas. If you are looking for the cheapest option, Scottish Promotes its dual fuel plans as its most economic tariff. However, in this section, we will explore all the tariffs that Scottish Power offers.
They have the following three kinds of tariffs you can choose from in Stoke-on-Trent :
- ๐คจ Standard variable tariff
- ๐จโ๐ป A 12 or 24 months fixed tariff
- ๐ฃ A fixed & boiler cover tariff
Does Scottish Power offer Economy 7 in Stoke-on-Trent?
If you have an Economy 7 meter, this section is for you. Scottish Power offers a specific tariff for Economy 7 meters in Stoke-on-Trent.
What are the stand-alone electricity rates in Stoke-on-Trent ?
The single electricity rates for Scottish Power are the following:
Tariff name ๐จโ๐ป | Tariff info ๐ | Unit price โก๏ธ | Standing Charge ๐ฐ |
1 Year Fixed Price Energy | 12 months fixed | 18.98 p | 32.33 p |
2 Years Fixed Price Energy | 24 months fixed | 18.98 p | 37.25 p |
Standard Variable | Variable tariff | 18.981 p | 27.41 p |
How does Scottish Power's prices compare in Stoke-on-Trent?
What's the average price per kWh in Stoke-on-Trent and how does it compare?
The standard price for Scottish Power is ยฃ 18.98 for electricity and ยฃ 3.28 for gas.
Have I been switched to Scottish Power in Stoke-on-Trent?
The table below demonstrates whether you have been transferred to Scottish Power or not. This is due to Scottish Powers competitors going bust in Stoke-on-Trent.
Supplier name โข๏ธ | When did it go bust? ๐ | Number of Customers ๐งโ๐คโ๐ง |
Yorkshire Energy | December 2020 | 74 000 domestic |
Tonik Energy | October 2020 | 130,000 domestic |
Extra Energy | November 2018 | 108,000 domestic & 21,000 businesses |
Which energy supplier is most well known in Stoke-on-Trent?
What do Scottish Power's customers say about them in Stoke-on-Trent?
Scottish Power has many benefits but people in Staffordshire think that they can improve when it comes to customer service. In a survey of customer service quality done by the company, Scottish power came in 33 out of 35. The factors considered in this survey include the following:
- ๐ฐ Bill accuracy
- ๐จโ๐ป Bill clarity
- ๐ฃ Customer service
- ๐ค Customer complaint management
- ๐ต Value for money
Green energy tariffs in Stoke-on-Trent
Frequently Asked Questions in Stoke-on-Trent
๐ต How much does 1 kWh cost on average with Scottish Power?
The unit rate per kWh is 57.29 for electricity and 19.08 for gas.
โญ๏ธ How can I save on energy?
There are many ways in which you can save on energy without switching energy suppliers. We have created a guide for you on how to save on energy bills. A few basic tips that this guide contains include:
- ๐ Turn off standby appliances- Turning off and unplugging appliances like TV, stereos, and computers can improve your energy efficiency by not using energy when you are not using them.
- ๐ฟ Wash clothes at a lower temperature-Washing machines can work just as well at lower temperatures.
๐ฃ Can I connect to the grid?
If you are having issues connecting to the grid, you can find all of the steps and how to connect to the grid in our handy guide: How to connect to the grid.